Effective Date: 1-1-2025
Introduction
Welcome to DIGITALOPS. By using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully. Please note that DIGITALOPS was formerly known as DIGITTER. This name change reflects our growth and expanded services.
1. Services Offered
DIGITALOPS is a digital marketing agency providing services such as SEO, social media marketing, Google Ads management, website development, and more. All services are delivered remotely, and no physical products are shipped.
2. Payment Terms
- Payments must be made in advance for all services, unless otherwise agreed upon.
- International payments are accepted through our payment gateway partner, Razorpay.
- Invoices will be shared upon receipt of payment.
3. Service Delivery
- DIGITALOPS will deliver services as per the agreed timelines and scope defined in the contract.
- Delays caused due to client-side issues (e.g., delayed feedback, incomplete information) will not be counted against DIGITALOPS.
4. Cancellation and Refunds
- Cancellations must be requested in writing to [hello@digitalops.in].
- Refunds are processed as per our Cancellation/Refund Policy.
5. Confidentiality
- We maintain strict confidentiality of client information and project data.
- Client data will not be shared with third parties without explicit permission.
6. Limitation of Liability
- DIGITALOPS will not be liable for any indirect or consequential losses arising from the use of our services.
7. Governing Law
- These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in Hyderabad.